Services
We help growing brands turn email and lifecycle into a predictable revenue and retention channel. Our work spans the full retention program, from the first audit to ongoing campaign management. Strategy-first, platform-agnostic, and built for scale.
01 · Start Here
Email Growth Audit
The fastest way to understand what your email program is actually doing.
Most brands don't know what's broken until revenue drops. Our 7-day audit goes deep across your entire email program: deliverability, lifecycle flows, list health, campaign performance, and revenue attribution.
Deliverability assessment: full inbox placement review, so you know where your emails actually land
Flow gap analysis: every automation you have, and every one you're missing
List health and reactivation sizing: how much revenue is sitting in your dormant segments
Campaign benchmarking: your performance against industry standards
Revenue gap estimate: what your email should be generating versus what it is
Prioritised fix list: quick wins first, strategic recommendations after
Platform agnostic. Any ESP. Shopify or non-Shopify. Fixed-scope engagement with tiered pricing.
02 · Build The System
Lifecycle Strategy & Implementation
Build the system that turns one-time buyers into repeat customers.
We design and implement lifecycle programs mapped directly to your customer journey and revenue goals. Not templates, not guesswork.
Welcome and onboarding series: own the highest-engagement window of the lifecycle
Abandoned browse and cart recovery: capture intent before it disappears
Post-purchase sequences: thank you, review, cross-sell, replenishment
Win-back and re-engagement flows: bring lapsed customers home
Sunset and list hygiene flows: protect deliverability by design
Segmentation architecture: engagement tiers, lifecycle stages, behavioural segments
Ideal for: brands setting up for the first time, or rebuilding a program that isn't working. Every program is priced to your build, not a package.
03 · Reach The Inbox
Deliverability Consulting
If your emails aren't reaching the inbox, nothing else matters.
Deliverability is the part most email marketers skip over. We don't. From authentication setup to sender reputation recovery, we make sure your emails land where they're supposed to. It's how we took one brand's inbox placement from 45% to 98% in 90 days.
Domain authentication: SPF, DKIM, DMARC configuration and validation
Inbox placement audit: where your emails are actually landing
Sender reputation assessment: domain and IP health
Blacklist identification and delisting: finding and fixing what's blocking you
Domain warmup: strategy and execution for new or recovering domains
Ongoing monitoring: deliverability reporting that catches problems early
Start here if: your open rates have dropped unexpectedly, or you're seeing spam placement. Priced by scope: one-time fixes to ongoing monitoring.
04 · Stay Consistent
Campaign Management & Retainer
Consistent, strategic email execution every month.
For brands that want ongoing email management without building an in-house team. We handle strategy, execution, and reporting, so email stays a priority even when everything else is busy.
Monthly campaign calendar: planned ahead, aligned to your promotions and seasons
Campaign execution: newsletters and promotional sends, end to end
Segmentation and audience management: the right message to the right tier
A/B testing and optimisation: continuous improvement, not set-and-forget
Flow maintenance: lifecycle automations kept current and performing
Monthly reporting: performance with benchmarks and recommendations
Available as: a standalone retainer, or a continuation of a lifecycle implementation engagement. Sized to your send volume and campaign calendar.
05 · Move Safely
ESP Migration
Move platforms without losing data, revenue, or momentum.
Migrating your ESP is high risk if done wrong: broken flows, lost subscriber data, deliverability damage, and revenue gaps. We manage the entire process so none of that happens.
Pre-migration audit: gap analysis before anything moves
Data mapping: contacts, segments, custom properties, purchase history
Flow and campaign recreation: rebuilt in the new platform, tested against the old
Deliverability setup: domain warmup in the new environment, done right
QA before go-live: nothing switches until everything works
Post-migration monitoring: stabilisation until the new setup outperforms the old
We work with all major ESPs: Klaviyo, Brevo, Mailchimp, HubSpot, ActiveCampaign, and more. Fixed-price after the pre-migration audit, so there are no surprises mid-move.
Not sure which service you need?
Start with a free 30-minute discovery call. We'll look at where you are, identify the biggest opportunity, and tell you exactly what we'd recommend.
Pricing: every engagement is scoped to your program's size and goals, so we don't publish flat rates. Tell us where you are on the discovery call and you'll leave with a clear recommendation and a clear price. No obligation, no chasing.